Forum Discussion

IamNdong's avatar
IamNdong
Newcomer
9 hours ago

Cant link my PS account

Hello i need help because someone else linked my PS account with their EA account and now i can't link with my EA account and i can't play battlefield 6 on my PS5

4 Replies

  • jandrehope's avatar
    jandrehope
    Newcomer
    2 hours ago

    I no longer have access to to the email I used to create my account as it is 9+ years old but I need to change my username as it contains my full name how would I go about getting pass the email verification, I still have access to my EA account as it allowed me to gain access by signing into a known device but I still can't change any details I also know the email and password to may account the email is just an old email I don't.  Have access too 

    plz help

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hey IamNdong​, let's take a look at this help article

    It will help ensure that your account is secure and you can use the links to speak with our support to see if there is anything they can do to help with linking accounts.

    Darko

  • IamNdong's avatar
    IamNdong
    Newcomer
    8 hours ago

    i think it could been hacked cause all my friends already had their accounts linked before i created mine 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey IamNdong​, do you think that your account may have been hacked by someone, or it simply the case that it was linked by mistake?

    Can happen if playing together with friends, where you accidentally link the wrong account.

    Let me know what you think may have happened and we will take it from there.

    Darko