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BRG_GrimLad's avatar
BRG_GrimLad
Newcomer
10 months ago

Disabled EA Account linked to PSN Account

I've had an EA/Origin account for years now, since the early days of Origin back when this was a useable/working platform. I've tried to play a game on my PS5 (unfortunately its linked to EA) with a ...
account linking
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hey there, 

I'm sorry to hear you're having problems with your EA account. Unfortunately, we're unable to assist you directly with account changes here at the EA Forums. 

If you're having problems accessing the EA Help Support chat, please take a look at the instructions below: 

How to chat with EA Help

  1. Log in to your EA Account.
  2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
  3. Select Chat with us or Start chat.
  4. Fill in the contact form with your:
    • first name
    • last name
    • e-mail
    • platform
    • subject (a short description of your issue)
    • attachments (e.g. screenshots, documents, links).
  5. Select Send.
  6. A chat window will open when you’re transferred to an advisor.

After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.

Let us know if you're having any problems accessing the chat support,

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