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utttochka's avatar
utttochka
7 months ago

Don't get verification code

Hi! This is my 2nd account i created to reserve an issue i have with the main one. I can't get into my main account cos i don't receive the verification code to my email. The email is correct, i do r...
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Hey there, if you're not getting verification codes, try resending the code. If that doesn’t work, make sure: 

  • your inbox isn’t full
  • you’ve checked the spam folder
  • you or your service provider haven’t blocked us
  • you’re logged in to the right EA Account.
  • If you’re logged in to a different EA Account, your codes might go to the wrong email.

If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

If none of the steps above fix the issue, please contact EA Help for further assistance. 

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