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46vpdk1jrdul's avatar
46vpdk1jrdul
Newcomer
4 days ago
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EA ACC VERIFICATION GOING TO OLD EMAIL I DONT HAVE

I can’t play online games right now because it’s asking to verify my acc with a code sent to an old email but I don’t have it anymore so can’t verify or login to change it

account info
  • EA_QueenBee's avatar
    EA_QueenBee
    4 days ago

    Hey 46vpdk1jrdul​,

    While we can't look into account issues here on the forums, if you reach out to our live support team they'll be able to take a look at how to help you update the email address on your EA account. They may need to ask for some account related information to verify you as the account owner, so try to keep that info on-hand.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey 46vpdk1jrdul​,

    While we can't look into account issues here on the forums, if you reach out to our live support team they'll be able to take a look at how to help you update the email address on your EA account. They may need to ask for some account related information to verify you as the account owner, so try to keep that info on-hand.

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