EA Account got Hacked & Original/Recovery Email Completely Changed

Hi Kousuke_Ueki_04​ 

So sorry to hear about your account! While we aren't able to help with compromised accounts here on the forums, the live support team can help you re-secure your account and help however they can with missing content.

• Start a case with EA Support. I've prepared this custom link for you. It will take you straight to the right place. From there, fill out the rest of the ticket form and send it to support.
• Helpful to have ready:
• The original email address you used to create the EA account.
• Transaction receipts of any game purchases from the EA app (if you have them).
• Game Codes you've redeemed on the account (if available).
• Any connected accounts, like a PSN ID, Xbox Gamertag, Steam ID, etc.

This can help speed the process up.

In the meantime, here are a couple of EA Help articles you might find useful:

• What to do if your EA Account has been hacked
• How to manage your EA Account security and safety

EA_Lanna