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Juanito_sin's avatar
Juanito_sin
Rising Newcomer
10 months ago
Solved

EA Account Linked to Steam Incorrectly

Hello.
I recently discovered that my Steam account is linked to an EA account that is not mine. When I try to play FC 25, it asks me for a verification code for an EA account that I have never used and is not associated with my email or any of my accounts.

I contacted EA and Steam support, but I haven't been able to resolve the issue. Since the EA account is not mine, I need to unlink it from my Steam account and link my correct account instead.

Has anyone experienced this before? I would appreciate any advice on how to proceed.

Thank you for your help!

account linking
  • EA_Poppy's avatar
    EA_Poppy
    10 months ago

    Hi Juanito_sin​,

    This sounds like your EA account might have been compromised. You'd need to get back in touch with EA support and get your account secured, so you can use it again.

    You can reach out here. 

4 Replies

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  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi Juanito_sin​,

    This sounds like your EA account might have been compromised. You'd need to get back in touch with EA support and get your account secured, so you can use it again.

    You can reach out here. 

  • 92wlw84m4e9j's avatar
    92wlw84m4e9j
    Seasoned Newcomer
    1 month ago

    I have and its frustrating ,cant get a solution anywhere for that

  • 92wlw84m4e9j's avatar
    92wlw84m4e9j
    Seasoned Newcomer
    1 month ago

    I NEED HELP ASAP WITH THSI SAME PROBLEM,PLS DO SOMETHING ABOUT IT!

     

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi 92wlw84m4e9j​,

    This post is already quite old, so I'm locking it due to our rules on necroposting. 

    If you're still running into this problem, reach out to EA support, or create a new thread here on the forum.

    Always make sure to check the date on a thread before posting. Thank you! 

    /closed

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