EA Help Outage Error 500

Hey everyone,

We are currently investigating an issue impacting the EA Help website (help.ea.com), which is displaying an "Error 500 Internal server error".

We are actively working to identify the cause and restore access as soon as possible.

We want to reassure you that all your existing support tickets and case history are completely safe. This issue is isolated, so none of our other game servers are down or impacted.

If you need anything in the meantime, feel free to search the EA Forums for helpful articles or ask the community, but please keep in mind that we can't help with specific account related issues on the forums.

Once everything is back up and running, we'll let you know and if you still need a hand, just reach out to EA Help again and we'll be happy to help!