Not receiving account deletion link
I have tried multiple times to get my EA account and data deleted which is incredibly terribly made versus other platforms like Ubisoft where you can do this very easily yourself, absolutely terrible. Either im promised that customer support to contact me, which never happened even after multiple attempts ang giving time and not even ticker was created. Or via the terrbile AI chat which says i will get a link to my email, which is a working email, and where i receive the verification codes for example. This i have tried multiple times and tried giving it time but nothing happens. How difficult can an account deletion be, i just want my account to be deleted from this terrible thing.EA ID is invalid for profanity
I previously had a ea account and I wanted to change the ID to a username I have on all platforms it’s telling me it’s invalid and I looked it up and it’s telling me it could be a profanity issue but theres no profanity in said username I’m being blocked from using a name I hold dear to me for the letter X and I’d like to be able to use said name can I get help [CM edit - descriptive title]
Hacker linked their EA account to my xbox gamertag
Hello. I need help from an EA rep. My xbox account has taken by a third-party ea account. My gamertag is Exorer. I have tried the EA help live chats and they keep fail omg because the hacker made changes. I can prove ownership of the xbox account through the bio or with mucrosoft receiptsCase #254056205 Stuck on "Waiting on Player" Loop / Unable to Submit Appeal
Hello, I am experiencing a persistent glitch on the EA Help portal. My ongoing support case (Case #254056205) is currently stuck on the "Waiting on Player" status. The portal is not giving me any text box, form, or functional button to "Resume" or reply to the case. Furthermore, if I try to submit a new ticket or an appeal, the site enters a redirect loop and completely blocks me from submitting any new forms. Because the website interface is broken, I am completely locked out of communicating with support. Could an EA Community Manager please look into this and manually flag my account or push my case to the Terms of Service team? My details: Stuck Case ID: 254056205 Platform: Xbox One Impacted EA ID: Decade9111 Thank you for your assistance.
Couldn't submit another appeal, BF6 account get banned for no reason
I am reaching out to see if a Community Manager can help escalate an issue I am experiencing with a permanent ban on Battlefield 6 (PC/Steam). My penalty history page states that the action was taken for "Gameplay enhancement." However, I have never used unauthorized third-party software, cheats, or performance-altering modifications. I strongly believe this is a false positive—potentially triggered by an overlay, hardware software, or a background app conflict on my PC. My previous case (#253236879) was closed on August 31, 2026. I am trying to submit a follow-up appeal to have a specialist manually review my case history, but the standard "Appeal" button is missing or broken on my EA Penalty History dashboard, preventing me from opening a new dispute. Since my account is currently showing a pending state but the system won't let me submit a new statement or context, could a community manager please help pass my details or Case #253236879 along to a specialist on the Terms of Service team for a secondary manual review? Thank you for your time and help with this,This game studio is a joke
ive been banned today off apex legends for "Game Enhancement", Ive appealed, and gotten the same slop response word for word. its honestly a joke, EA banning innocent players for using ALLOWED launch commands, and they let cheaters, xims, strikepacks and titans run free, the last 20 matches ive played have had cheaters in them, its a joke, if someone from this god **bleep** game studio had the decency to explain to me what ive actually done wrong, it would be appreciated, AND NO. I AM NOT GOING TO APPEAL AGAIN. SO DO NOT LINK IT.My main account was hacked and I'm have trouble with EA support
The email and password have been changed on my main account, so I have no way to login. I believe i filed a support request, but i haven't received any email confirmations or anything so i dont know if it actually worked. I just wanna play skate :(
I can't play Battlefield 1
Hi, I’ve been an EA user since 2010 and have played literally every installment of Battlefield. I also have a YouTube channel where I post gameplay clips. When I tried to join a Battlefield 1 match with a friend, I was kicked from the server the first time. The second time, I was banned for one day, and then the ban was changed to a permanent one. After that, someone I do not know sent me an email stating: “I will make sure that your ban is permanent. Your ban is permanent, keep on crying until you die and meet the 72 goats.” I consider this message to contain religious mockery and highly inappropriate language. I had shared my email address solely with the EA Support team. When this person contacted me, I received his email address and full name. After looking him up, I discovered that he had an interest in Battlefield, which made me suspect that he may be connected to EA. I have also been banned from opening support tickets, contacting Support, and submitting further appeals. I have additional evidence, including screenshots, the sender’s email address, and a photo, but I will not publish any personal information publicly here. I am asking to speak with an EA supervisor, Community Manager, or a higher-level support representative who can review both my ban and the conduct surrounding this situation.