EA Revealed My Ban Reason AFTER Disabling All Appeals — Support Won't Help
I'm making this final post because EA has left me with absolutely no way to resolve my situation.
I received FC 27 legitimately through Steam, played 129 hours, and was permanently banned on October 28 without a specific explanation.
I submitted approximately 10 appeals. One took eight days, while most others were rejected almost instantly with identical generic responses.
EA then disabled my ability to appeal, displaying:
**"You've reached the limit of appeals and you're no longer able to reappeal."**
Only AFTER this happened did EA finally identify the alleged violation as **Mass Account Creation**.
I have created a few personal EA accounts over the years because I forgot my old login credentials. I have never operated a mass-account-creation scheme, used account creation automation, or created accounts to exploit EA services.
Had EA disclosed this allegation earlier, I could have explained my account history during the appeal process.
**How am I supposed to challenge an allegation that EA only disclosed after disabling my ability to appeal?**
I've repeatedly asked EA live support this question.
Instead of addressing it, advisors keep instructing me to submit another appeal, which is literally impossible.
During my latest conversation, the advisor read my question and ended the chat without responding. I've attached the screenshot.
I also asked whether EA could authorize unlinking my Steam account so I could regain access to FC 27 online. Support stated their system prevents this while the ban remains active.
So I'm left unable to appeal, unable to unlink, and unable to access the online features of a game I legitimately own.
**This is not another generic request to overturn a ban. This is a complaint about being denied any opportunity to respond to a specific allegation that was disclosed only after the appeal process was closed.**
I'm asking an EA representative to explain what legitimate procedure exists for addressing this situation.
I don't want a refund. I want my account reviewed properly or a permitted way to play FC 27 online.
Please stop directing me to an appeal button that EA itself has disabled.