Community ManagerHi d8ejtjlgx768,
Thanks for taking the time to explain your situation in detail.
I understand how frustrating it must be to receive additional information about your ban after you've already exhausted your appeal options, especially when you feel you haven't had the opportunity to address those concerns.
Just to clarify, ban appeals are reviewed by a human advisor on our Terms of Service (ToS) team. While standardized response templates may be used, they're intended to maintain consistency and efficiency in communication, and don't mean that your appeal was automatically reviewed or decided.
Unfortunately, we're unable to review or overturn bans, access account investigations, or make changes to appeal decisions from the forum side. These matters are handled directly by our Terms of Service (ToS) team.
Since you've mentioned that you've already reached the appeal limit and no further appeals are available, I'm sorry to say that the decision may be considered final.
I understand this isn't the answer you were hoping for, and I appreciate you taking the time to share your experience and concerns with us.
Thanks for your understanding.
i appreciate the response but this still doesn't answer my actual question
EA only told me i was banned for mass account creation AFTER disabling my ability to appeal. i created a few personal accounts because i lost access to my old ones, not to abuse anything
how am i supposed to explain this to the ToS team when EA literally won't let me submit another appeal?
im not asking you to overturn my ban, im asking if theres ANY legitimate way to get this new information reviewed
if the decision is truly final, can you please confirm that theres absolutely no process for reconsideration even when the actual violation was only disclosed after appeals were exhausted?
Community Manager
Community Admin
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