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T0915952A's avatar
T0915952A
Traveler
5 days ago

Change lost email

I dont use this amil anymore i lost the email on my old phonee and i want to change it pls help me i tried asking help ea ai and it dose not help me so pls help me out.

[CM edit - descriptive title]

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey T0915952A​,

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but in this case, it'd be best to use the Contact Us button at the bottom of the page to get in touch with an advisor. They'll need to verify a few account details and should be able to work with you to get things updated from there. 

    If you're receiving pushback from the NextStep bot, feel free to use this web form instead. 

    Let us know how it goes, thanks! 

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