FALSE TRANSFER MARKET BAN FC 26

Hi EA Support,

I'm writing to get help with a Transfer Market ban on my FC 26 PS5 account.

I received an email from EA stating that I’ve been banned from the transfer market, but when I check my EA account status online, it shows no active ban or restriction. This contradiction is confusing, and I'm unsure what actions (if any) triggered this.

For the record, I have never used third-party services to buy coins or break any of EA’s rules. I’ve spent a lot of time grinding the game legitimately. 

I kindly ask for a manual review of my account to clear up this situation. I believe this restriction may have been applied incorrectly. 

Thank you for your time and I truly hope to get this resolved soon so I can continue enjoying Ultimate Team.