FIFA 15

Good day to all and God bless you. I have had this problem for a long time but I didn't want to bother and argue. Since Origin stopped existing and you switched to EA Play, I lost a game called FIFA 15. I talked to your agents via live chat but they said they were limited and that I should ask the question here. Therefore, I ask EA supervisors to help me and return the game to me because through my profile history THEY can surely see that I had it in my library. It's not fair that you just take and delete games from my profile and I don't get anything in return... Thank you and I expect a good answer and a solution to this problem. (As proof, I still have the original FIFA 15 CD disk but nothing can be done with it because it only works through ORIGIN).