Solved
Gift card refunding issues for MySims
Hey everyone! Recently I purchased MySims: Cozy Bundle for PC via a gift card. Unfortunately I ran into some issues, and requested a refund I contacted the EA help team, who advised me the refund w...
Hi lanikerr,
A refund always goes back to the payment method that has been used for the transaction.
If there are any issues with the refund not appearing on your side, you would need to get back in touch with EA support for further help. It looks like you already reached out to them, so you would need to wait to hear back at this moment.
In the meantime, you can find further information on refunds here.
