"Chat with us" not connecting
How long do I have to wait to be connected. I have been waiting over an hour with an eta of three minutes, I have tried re-launching the chat with us option, different browsers everything I can possibly find online. I need to delete an old account that has linked to my Xbox account and it says I have to chat with someone to do it, however they never let me chat to someone!!!!24Views0likes1CommentPs5 won't link to my ea accoubt
I just bought a ps5 slim. First updated console I've bought for myself since ps2. I bought dragon age inquisition and it won't link to my account. It sends me the verification code, I enter it in and it won't let me continue passed that point.Solved25Views0likes1CommentLet Loyal Players Give You Their Money Again
Hi EA team, I’ve been on EA platforms for 10+ years and still play your games daily. Unfortunately, for the last 6-8 years I literally have no way to give you more money because of a single account-management roadblock: My PlayStation Network ID is still tied to an EA account that uses an e-mail address I no longer control. I cannot pass the legacy security questions, so Support can’t verify me. Because of the “one-time-only link” rule, I’m stuck—unable to unlink, relink, or migrate my purchases. Result: Every new EA release forces me to skip add-ons, Ultimate Editions, EA Play subs—revenue I want to spend but can’t. I know I’m not an edge case; forum threads show hundreds in the same spot (lost e-mail, outdated security data, missing Unlink button, etc.). That’s a material revenue leak every fiscal quarter. Proposed fixes (in priority order) Console-verified unlink portal Let players prove ownership by signing into the current PSN/Xbox/Steam profile (OAuth) and generate a one-time unlink token—no e-mail required. Multi-factor fallback verification Accept a combination of: active platform sign-in last four digits of prior card or PayPal used on the account original account creation date (visible on console) This is stronger than static security questions and avoids abandoned e-mails. Cooling-off relink window If an account is inactive for ≥ 12 months, allow one fresh platform link after 30-day fraud-review hold. Better than a lifetime hard lock. Dedicated “Legacy Account Recovery” queue A small specialist team could clear the majority of tickets in one chat instead of bouncing across tiers—higher CSAT, regained ARPU. Transparent policy page Update the Help article to show the actual edge-case limits and pathways, so users don’t get caught in an endless loop. I’m on the sidelines with my wallet open. Please consider modernizing this flow so we—and many others—can rejoin the ecosystem, buy Battle Passes, FUT Points, MUT packs… you name it. TL;DR: The current unlink process blocks good-faith customers from spending. Give us a secure self-service or verified recovery path, and you’ll unlock both goodwill and revenue. Thanks for reading, A frustrated (but hopeful) long-time customerSolved24Views1like1Commenti need to make my brother wish come true
My 11 year old brother as been diagnosed w cancer 2 years ago but it was already a late stage one, he was a football player and he played as a center back, his idols were van dijk and mbappe. in the last 7 months he lost all the strenght to play and lately he could not even get up from bed. so now he could not play football "professionally" or with his friends. only thing he got left is fc25 and tv matches to watch. i asked him what was his last wish and he said he wold like to have team of the season mbappe and/or van dijk. i really want to make his last wish come true even with a 1 month loan of thosw players, can someone help me?41Views0likes1CommentGreat Job EA
So I followed the guide that was posted to enable secure boot on my PC.... it's now bricked in BIOS and unable to be used at all. The error message I'm getting is "Invalid signature detected. Check Secure Boot Policy in Setup" with no resolution on fixing this, and the help is useless. Great Job EA your crap updates have bricked a PC.Solved27Views0likes1Comment