Hacker

Hello EA Support,

I was playing EA SPORTS FC 27 Ultimate Team Rivals on PS5 when my opponent appeared to exploit a glitch or cheat that caused my entire game screen to turn black.

This ruined my match, and I also had an active x3 objective multiplier that I was trying to use.

I have a screenshot showing the black screen during the match.

Please investigate this incident and check whether my Rivals progress and objective multiplier can be restored. I would also appreciate compensation if eligible.

Thank you.