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Hi199756's avatar
Hi199756
Newcomer
2 days ago

having log in issues

Hey, Y'all. I'm having issues logging into the account that is linked to my Xbox profile. The issue I'm having is that it's linked to an old email and old phone number, and I have access to neither of them. Is there any way to get them to unlink my account and/or change it so that I can get into it?

ea help

1 Reply

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  • danisoff's avatar
    danisoff
    Hero
    15 hours ago

    Hello Hi199756,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

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