Solved
HELP - account penalty and withheld money
Hello. I purchased EA Play Pro on 17/10/25 and paid via checkout with PayPal pay in 3. I received an email confirming my pay in 3 setup. Then, I was charged by EA for the full £109.99. So, ...
Sorry to say Bonobbins but there is nothing that we can do to assist you here, you can appeal the decision here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
Just so you are aware, when you initiate a chargeback then it is a breach of the EA TOS you agreed to. From the EA side it looks as if you paid for EA Play but then did a chargeback for 66% of the payment to be returned to you.
Darko
