Forum Discussion

ezrx9qn6b6q9's avatar
ezrx9qn6b6q9
Seasoned Newcomer
1 month ago
Solved

Help. i cannot access my old origin account

Hey, this is my origin account, i have logged in in 2 years, now i come back and log in to the same email, but i cannot access my old account? how can i get my account back? plz help!!

[Removed attachment for personal info - CM]

5 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hello ezrx9qn6b6q9​,

    if you're having issues logging into your account, please contact EA Support, so they can help you regain access to it. We cannot help with account issues here in the forum. 

  • ezrx9qn6b6q9's avatar
    ezrx9qn6b6q9
    Seasoned Newcomer
    1 month ago

    I sent a message for support but i havent recieved any answer

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    1 month ago

    ezrx9qn6b6q9​,

    if you're trying to contact Support through e-mail, it can take a day or two before you will receive an answer. You can try opening a Live Chat as those tend to be quicker.