I have to say EA customer service and care is absolutely shocking! How can you offer help when there is non. Sitting in a que for hours for a chat that doesn’t exist!!! You need call centres to deal with our problems. Shocking service.
yeh contact you immediately when an account has been hacked only to be sent round and round in circles trying to resolve it. To then be put through to a live chat that you sit on for days and then it shuts down!
Obviously EA is called the worst company, for a good reason for many years now.
I have the same problem as you do. Still no reply...
