Forum Discussion

DCAustin007's avatar
DCAustin007
Rising Traveler
12 days ago

How do I see the incoming chat for tech support cases?

I'm using MS Edge, adblocker disabled. I waited in queue for 30 minutes on 3 separate instances to resume my case and saw a notification in the tab of the browser but nowhere could I see that a chat ...
ea help
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 days ago

Hey DCAustin007 can you ensure that you do not have popups blocked or any other security software that may be blocking our team messaging you.

Darko

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