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RealcakemanUser's avatar
RealcakemanUser
New Novice
10 months ago

I can't create cases through EAHelp

Hello, My account has been recently hacked by someone and got banned due to something they did. I've tried creating cases to dispute the ban, however it doesn't show up on the case list and I don't ...
ea help
danisoff's avatar
danisoff
Hero+
10 months ago

There is no direct way of talking to someone from the support team. Your only way of communication is by EA Help (using the chat or email option).

RealcakemanUser's avatar
RealcakemanUser
New Novice
10 months ago

Okay then what solution do you propose that I do? Both of these options don't work for me, because the cases system doesn't work and EA chat tells me to create a case.

Here's a screenshot of my cases being empty after creating more than one over 2 months.

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