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JanniyaSlowaco7's avatar
JanniyaSlowaco7
Rising Newcomer
18 days ago
Solved

I can't get into my account

Hello, I can't get into my old account so I had to create a new one. I couldn't change the old email in my old profile because it no longer exists and it keeps telling me to enter a verification cod...
  • EA_cuervo's avatar
    18 days ago

    Hi JanniyaSlowaco7​, I'm sorry to hear that you can't access your account. 

    Since you don’t have access to the email linked to your account, you’ll need to contact EA Help for further assistance. They’ll verify your identity and help you regain access. To contact EA Help, please access this article and scroll to the bottom of the page, then click on "Contact us". 

    I hope this helps. 

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