Forum Discussion

z0ni420's avatar
z0ni420
Rising Novice
24 days ago

I changed my linked account

Hey, my game is bought on steam and i decided to change my linked EA account to my main one and all progress is gone; i am unable to change it back for half a year, what is this?

4 Replies

  • z0ni420's avatar
    z0ni420
    Rising Novice
    24 days ago

    I am aware that progress is deleting when unlinking EA account but the progress should be on Steam and steam only

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hello z0ni420​,

    I've moved your post to the right language forum - please always pay attention what language forum you're in before posting.

    Progress is linked to the EA account, not the platform account. So if you have a game on Steam, but unlink the Steam account to link it to another EA account, the progress stays on the EA account.

    In order to get that back, you will have to relink the Steam account with the first EA account. If you cannot do that yourself, the EA Support should be able to help.

  • z0ni420's avatar
    z0ni420
    Rising Novice
    22 days ago

    I dont see something such as EA support where i can contact staff.. 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    8 days ago

    You have to create a case. You should then be able to contact Support either through E-Mail or a Live Chat.

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