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mad14si's avatar
mad14si
New Novice
7 hours ago

I did not receive an activation code via email.

Seen a few posts about this, tried changing the email addresses of EA so they never send to junk, changed the settings in my own email to make sure i receive emails from all sources briefly and nothi...
ea help
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 hours ago

Hey mad14si​RamWolfigerV​ this can happen from time to time, but the good news is that you can find all the relevant info that you need to sort this here

 

If you’re not getting codes sent to your email, try resending the code. If that doesn’t work, make sure: 

  • your inbox isn’t full
  • you checked the spam folder
  • you or your service provider haven’t blocked us
  • you’re logged in to the right EA Account. 

If you’re logged in to a different EA Account, your codes might go to the wrong email.

If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the code.If you can’t access or remember the email address you used to make your EA Account, try these account recovery steps. 

Let me know how you get on.

Darko

mad14si's avatar
mad14si
New Novice
2 hours ago

I have done all the steps you told me, and the problem still continues. I did not receive an activation code. Note that when I register with any other email, I get the code, but this primary email from which I bought the game does not receive it.

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