I can't access any advisor or create any case on this account. But this situation won't take place on my other accounts. When I create a case, there is not any case number, and the page remain at this forever and there will not be an advisor or "wait time"- like button.
Community ManagerHey there,
I'm sorry to hear you've been having trouble contacting EA Help Support. If you let us know what you need assistance with, we might be able to assist you here in the EA Forums. If the problem you're having is account-related, then you will need to reach out to EA Help. You can find instructions on how to get in touch with them here: How to get help with your EA Account.
If you're still having any problems contacting them, please let us know.
