Forum Discussion
6 Replies
- EA_Darko1 month ago
Community Manager
Hey Trolleydog what is happening when you are unable to download the game?
Are you seeing an error message?
Can I also ask from where did you purchase the game?
Darko
- Trolleydog1 month agoSeasoned Newcomer
Hi,
I purchased from Microsoft Xbox PC. The app says I don't own it
- EA_Darko1 month ago
Community Manager
Hey Trolleydog what app says you don't own the game?
If you launch from the Xbox PC app can you play?
Just so you know, if you wish to play on both Xbox and PC you would need to own the game on each platform.
Darko
- Trolleydog1 month agoSeasoned Newcomer
No, it's asking me to purchase
- EA_Darko1 month ago
Community Manager
If you purchased the game through Xbox and seeing this message Trolleydog then you would need to speak with Xbox support. Our team would not be able to assist with purchases made outside of the official EA store.
Darko
- Trolleydog1 month agoSeasoned Newcomer
Isn't your app connected with Xbox?
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