Forum Discussion

dqjTbQgG3nES's avatar
dqjTbQgG3nES
Newcomer
11 hours ago

I'm trying to delete my account.

As the title said, I'm trying to delete the ea account. 

First off, I don't have any games. The EA account was almost hacked but i managed to change my password in time. I might as well delete it since I'm not using it. I had tried your chat things but it doesn't work. See attached pic.

Also the submit button on https://help.ea.com/en/customer-care/ doesn't work.

Just delete my EA account. I don't even use it.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey there. I'm sorry to say, we're not able to delete accounts over the EA Forums. You'll need to contact an advisor. I can see you're having some trouble with that. Can you try a different browser? You could also try using a private/incognito browser. 

    Did you also see the instructions here for deleting accounts?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Can you try opening a case without being signed in? Use the option to continue as a guest instead of signing in.