Solved
Legacy Account Recovery Issue (12-year-old account) - Retail CD-Key available
Hello, I am trying to recover my old EA Account (EA ID: michalek29), which was created about 12 years ago on the legacy Origin platform when I was just a child. Unfortunately, I no longer have ac...
Sorry to see that you have been having issues michaleeek29.
We on the forums are not able to assist with any account issues like this nor can we escalate it. Our live support team are the ones who review all account issues like this and need to verify your account ownership with you.
If the information that you provide does not meet that which is required for verification, then our team would not be able to make any changes to an account or grant you access.
I know it is not what you want to hear, but the best thing I can suggest is to gather as much additional info as possible and speak with our live support team again
If you explain the situation and what you have and do not have access to then they will be able to advise you further.
Darko
