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iziplatinum's avatar
iziplatinum
Traveler
1 day ago
Solved

Lost access to EA account

i`ve lost access to my EA account, which is linked to my steam account. I Can`t unlink the account because i don`t have access to the email. I want to link a new account to Steam - who should i contact for help?

[Edited title for clarity - CM]

  • Hey iziplatinum​,

    Unfortunately we can't help updating account details here on the forums. If you need a hand updating the email address you'll need to reach out to our live support team. I don't recommend unlinking your Steam, as all of your progress is stored on the EA account level, and thus if you move your Steam that progress will stay behind.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey iziplatinum​,

    Unfortunately we can't help updating account details here on the forums. If you need a hand updating the email address you'll need to reach out to our live support team. I don't recommend unlinking your Steam, as all of your progress is stored on the EA account level, and thus if you move your Steam that progress will stay behind.

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