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Bombolada's avatar
Bombolada
Rising Novice
14 days ago
Solved

Lost access to my email and can't contact support

Hi, Someone stole my email address and unfortunately I no longer have access to it. I'm trying to contact EA support to resolve this, but whenever I select the "Chat with us" option and fill out the...
account info
  • Bombolada's avatar
    Bombolada
    13 days ago

    Okay, I found a solution — thank you very much to EA_cuervo who suggested trying to connect to the chat in incognito mode. That really helped, and I was able to change my email through a chat with a support agent.

Bombolada's avatar
Bombolada
Rising Novice
13 days ago

Okay, I found a solution — thank you very much to EA_cuervo who suggested trying to connect to the chat in incognito mode. That really helped, and I was able to change my email through a chat with a support agent.

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
6 days ago

Bombolada​ I'm glad you got that fixed. Have fun! 

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