Forum Discussion
EA_QueenBee
Community Manager
5 days agoHey c2a25de1e57fd90b,
It sounds like your old EA account might have been disabled at some point. You can restore it by resetting the password via the original email address, but if you've already made a new account with it then you might need to change the email address on your new account so you can reset the password on the old one.
- c2a25de1e57fd90b5 days agoSeasoned Newcomer
I did what you said, and when I tried to switch my email over it said email already in use. So I tried logging into that email and sure enough I had setup my account with that email before. I was able to login and all my games are there. Thanks for the help. I think I should delete the other account so I don't get confused about this issue in the future.
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