How am I supposed to contact support?
Hi. It's been mentally draining me for hours. I am unable to find any link or anything towards getting my account unlinked from steam. I literally have 2 accounts. One account is linked to steam and I need to unlink it or change e-mail address, which I am unable to do so, as I have no longer access to that e-mail address associated with the account where Steam is linked with. The whole process and possibilities are terrible. No support, no live chat, no ticket support, just useless links and tips.
Account Hacked
My EA account was hacked after the hacker reset the password multiple times before finally kicking me out of the account and putting their two emails on the account. After providing the "help chat" with a plethora of data, I was told my information wasn't "100%" correct, so I cannot get my account back. I gave some purchase history, IP history (where the account was located during the purchase), and account linking. I've had the account since the origin days. Also, the fact that I need to "sign in" to the chat bot help for "account hacked" problems is asinine.
Sims 4 Maker Application stuck in 'closed' status. Cannot Re apply
I'm not sure if this is the correct place to ask this but I cannot find anywhere else to ask for help. I applied for the Sims 4 Maker program and I received an email saying the review team was unable to open two of my files and therefore to re-save them and reapply. I checked everything, re-saved and have all my files ready to re-apply. But when I log into the portal my application status is stuck in 'closed' status and I cannot find a button to re-apply. I thought maybe it needs some time and I've waited for hours now. I tried clearing browser cache but I still don't see an option to re-apply. Please help.
Accidental System Initiated Ban
Hello! I believe I received an improper and accidental ban that was triggered by transfer market activity. I had been trying to snipe Joelington FUT Bday for days as he was extinct on the market. I finally was able to snipe him on Monday morning while he was extinct with a PR range up to 180k. This one was listed for 136k apparently as it was the one I got lucky to snipe. Then, yesterday morning I received a permanent ban from the game stating I had a balance transfer? Is this happening to others? Was the system improperly triggered due to the extinct card being listed for the non max? I am super confused but would appreciate someone looking into this. I’m about to lose a bunch of premium season pass evos from last season because I was improperly banned for this. I would appreciate some communication and urgency in fixing this as I had done nothing wrong. Ugh. Thanks for your time. ****HAS ANYONE ELSE EXPERIENCED THIS???