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k3llzone99's avatar
k3llzone99
Rising Newcomer
5 days ago
Solved

My EA account will not connect to my playsation account

Hello. I have tired the case method already and it closed my case with nothing being done at all. I am just wanting to know why everything I try to connect my account it says there is a account already connect that I never connected. I have connect playsation and it is a EA made issue. Everything I try to connect my playsation it will say 69*****@disabled.ea.com. I would like to connect my account and play with friends because we all just bought three EA  games and this leaves me unable to play them online

  • Hey k3llzone99,

    Unfortunataely we can't help with account issues here on the forums. It looks like you're linked to a disabled EA account, which you can restore by resetting the password via the original email address. If that doesn't work, I'd recommend reaching out to our live support team. If they're not responding via email, I'd recommend starting a chat instead.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey k3llzone99,

    Unfortunataely we can't help with account issues here on the forums. It looks like you're linked to a disabled EA account, which you can restore by resetting the password via the original email address. If that doesn't work, I'd recommend reaching out to our live support team. If they're not responding via email, I'd recommend starting a chat instead.

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