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0ef2b2fb780a6745's avatar
0ef2b2fb780a6745
New Novice
10 months ago

My PSN is linked to an unknown EA account!! Help!!!!!!!

Hello!!! I need serious help !!! Please help me! Hello , I just purchase and installed Spolit Fiction on my PSN: Nedda_E But it said I can't start the game because my account needs to update logi...
account linking
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
10 months ago

Hey 0ef2b2fb780a6745,

It looks like your PlayStation account is linked to an old disabled EA account. You can restore it by resetting the password via the original email address attached, but otherwise I'd recommend reaching out to our live support team. They can take a look at this for you.

0ef2b2fb780a6745's avatar
0ef2b2fb780a6745
New Novice
10 months ago

Hello!! I've tried to resetting the password two times but after login I still can't login to my EA account and it still ask me to resetting my password!!!!! Can you ask someone to help check my account please!!!!! 

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