Forum Discussion

Seasoned Newcomer

10 months ago

Solved

name filter

so in many cases the "bad word filter" or wtv its called detects normal words as bad words, like i wanted to change my ID to "k4piszon" but it says that it contains a bad word but it literally doesnt. please fix this goofy filter

account info

EA_Lanna
10 months ago
Hi kapiiszoon,

Thanks for flagging that. Nothing stands out to me as problematic about that username. 🤔

Could you try it once more after logging out and back in again? If it doesn't go through this time, would you mind giving it a full 24 hours before trying to update the username, and see if that helps the name go through?

- EA_Lanna

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EA_Lanna
Community Manager
10 months ago
Hi kapiiszoon,

Thanks for flagging that. Nothing stands out to me as problematic about that username. 🤔

Could you try it once more after logging out and back in again? If it doesn't go through this time, would you mind giving it a full 24 hours before trying to update the username, and see if that helps the name go through?

- EA_Lanna
EA_Lanna
Community Manager
10 months ago
Hi kapiiszoon,

As it's been quiet here since, I'll take that as a sign that waiting the full 24hrs before trying to update the username again did the trick! 😄

Thanks again for reaching out and Happy Gaming o/

EA_Lanna