Forum Discussion

jsgoss93's avatar
jsgoss93
Newcomer
10 months ago

Need help accessing this account

I’m trying to link my Xbox account to my current email. A very long time ago, I linked it to a Hotmail email that doesn’t exist (I put in a typo) and now I can’t access the account or unlink my Xbox account.

account info

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey jsgoss93​, 

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. We are not able to make any changes here on the forums as the support team will need to discuss and verify some other information about the account.

    If you create a new case here with the Update EA Account option under What kind of issue are you having?, you should be able to get in touch with the support team so they can take a look. 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 2 hours ago
4,629 Posts

Recent Discussions