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Need help with a refund.
Hi I need a refund for a double charge for the Enchanted by nature pack. I bought it on Friday July 11th and when I first bought it it seemed like the charge didn't go through. I bought it again two ...
Hi ingabirnaj,
You should be able to open a case at help.ea.com with these steps:
- Search for "The Sims 4" and select the tile.
- Select "See all help topics".
- Choose "I want a refund" and the chat option should appear beneath the article that appears.
The agent may also be able to help you with the problem you're facing with starting the game.
