Forum Discussion

19912300's avatar
19912300
Seasoned Newcomer
2 months ago

No case record found.

Recently, I've been experiencing login issues. The email associated with my account is not functional, which has prevented me from verifying my identity. I have submitted this issue many times on the...
ea help
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 months ago

Hey 19912300​ on what account email are you making the cases, is it the one linked to the original EA account or a secondary one?

Darko

  • 19912300's avatar
    19912300
    Seasoned Newcomer
    2 months ago

    Hello, I'm using my secondary account making the cases now.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Are you still having an issue 19912300​?

      Darko

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