Forum Discussion

garciadams23's avatar
garciadams23
Newcomer
2 days ago

no code emails

I am trying to log into my ea account and link it to my gamepass account but the 6 digit code emails just dont send. they never show up in my inbox

'

2 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hi, there hasn’t been any reply for a while. Has the issue been resolved?

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi garciadams23​,

    Sorry to hear the verification emails aren’t coming through.

    Please try resending the code, then check the following:

    • Make sure your inbox isn’t full.
    • Check your spam, junk, and trash folders.
    • Confirm you’re signing in to the correct EA Account, as the code may be going to a different email address.
    • Add [email protected] to your safe senders list and make sure your email provider hasn’t blocked messages from EA.
    • If you can find an older email from [email protected], open it and allow images to display, then request the code again.

    You can find the full guidance here:
    Enable two-factor authentication on your EA Account

    If the codes still don’t arrive, scroll to the bottom of the guide and select Contact us so the support team can help you regain access or update the account information.

    Please avoid creating or linking another EA Account in the meantime, as that may make the Game Pass linking issue more complicated.

    I hope the verification emails start coming through and you’re able to link your account soon.

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 57 minutes ago
4,959 Posts