Hi _chantelll, If you’re not getting codes sent to your email, try resending the code. If that doesn’t work, make sure:
- your inbox isn’t full
- you checked the spam folder
- you or your service provider haven’t blocked us
- you’re logged in to the right EA Account.
If you’re logged in to a different EA Account, your codes might go to the wrong email.
If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the code.If you can’t access or remember the email address you used to make your EA Account, try these account recovery steps.
I hope that helps.