Not receiving any codes to my email
I am not receiving any codes to my email to verify to log in. I use other account/email and I did receive the code.
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHi there, if you're not getting codes to your email address, please try resending the code. If that doesn’t work, make sure:
your inbox isn’t full
you’ve checked the spam folder
you or your service provider haven’t blocked us
you’re logged in to the right EA Account.
If you’re logged in to a different EA Account, your codes might go to the wrong email.
Keep your EA Account email address up to date so you can always get your codes.
If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.
my inbox isn't full, I checked the spam folder, I checked the block list and they weren't blocked, and I am logged in right EA account it is for mailto:[edit: email address removed] , . what you mean by keeping the email address up to date
- EA_cuervo
If these steps still don't fix the problem for you, please contact EA Help. They can try adding a secondary email to your account, which can help you receive these codes. Please click here, scroll to the bottom of the page, and select "Contact Us."
it have been three days since I contacted them and have not heard nothing. Do you know how long it take for them to reply?
