Not receiving any codes to my email
I am not receiving any codes to my email to verify to log in. I use other account/email and I did receive the code.
Forum Discussion
my inbox isn't full, I checked the spam folder, I checked the block list and they weren't blocked, and I am logged in right EA account it is for mailto:[edit: email address removed] , . what you mean by keeping the email address up to date
EA_cuervo
Community Manager
Community ManagerIf these steps still don't fix the problem for you, please contact EA Help. They can try adding a secondary email to your account, which can help you receive these codes. Please click here, scroll to the bottom of the page, and select "Contact Us."
it have been three days since I contacted them and have not heard nothing. Do you know how long it take for them to reply?
- EA_cuervo
The time taken to respond may vary depending on the demand. If you would like an immediate response, I suggest that you contact them via chat.
how do I talk to them on chat
