Forum Discussion

PreciousAuto16's avatar
PreciousAuto16
Rising Novice
2 months ago

Not receiving any codes to my email

I am not receiving any codes to my email to verify to log in. I use other account/email and I did receive the code. 
account info
PreciousAuto16's avatar
PreciousAuto16
Rising Novice
2 months ago

it have been three days since I contacted them and have not heard nothing. Do you know how long it take for them to reply?

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
29 days ago

The time taken to respond may vary depending on the demand. If you would like an immediate response, I suggest that you contact them via chat. 

  • PreciousAuto16's avatar
    PreciousAuto16
    Rising Novice
    28 days ago

    how do I talk to them on chat

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      27 days ago

      The chat option is available depending on the topic selected. Usually, if you select "Update EA Account" you should get the option to start a live chat. 

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