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JusticeVelocity's avatar
JusticeVelocity
Seasoned Newcomer
1 day ago
Solved

Not receiving verification code email

I am trying to update my email address but I can't do anything because it asks for a verification code but when I press "send code" I am not receiving the email with the verification code. I have che...
ea help
  • EA_Barry's avatar
    EA_Barry
    1 day ago

    JusticeVelocity​ 

    We need an EA Advisor to verify your identity before making any account changes. Please make contact with an EA Help Advisor for assistance as follows...

    EA Help

    Thank you.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
1 day ago

JusticeVelocity​ 

We need an EA Advisor to verify your identity before making any account changes. Please make contact with an EA Help Advisor for assistance as follows...

EA Help

Thank you.

  • JusticeVelocity's avatar
    JusticeVelocity
    Seasoned Newcomer
    1 day ago

    Thank you. I spoke with an advisor and my identity is verified. They were very helpful. I will have to use a different email but I have access to my account now.

    • EA_Barry's avatar
      EA_Barry
      Icon for Community Manager rankCommunity Manager
      23 hours ago

      JusticeVelocity​ 

      Good stuff, glad this got sorted. Thanks for letting us know.

      EA_Barry.

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