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spooncus's avatar
spooncus
Seasoned Newcomer
10 months ago
Solved

PSN Account Linking & Live Chat Problem

Hello, A PSN account that I do not own has been linked to my EA account without my knowledge. I have no connection with the owner of that account. Now, I have my own PSN account and I want to link ...
account linking
  • EA_Shepard's avatar
    EA_Shepard
    10 months ago

    spooncus

    Hey, sorry to hear you had some issues with chat. Regarding account linking, if you can log into the EA Site, you can unlink or change the email there.

    If you cannot log in with your EA account, you can with another account like Steam, Xbox, PS Etc. Ultimately, it would be up to Live Support to get that taken care of if you can't on your end.

spooncus's avatar
spooncus
Seasoned Newcomer
10 months ago

Thanks, but I'm still getting the same error. This is not my account, and I have no access to this account or its owner.

 

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
10 months ago

spooncus So if that is not your account, then live support has to secure the account with you and get everything unlinked. If you are not able to log into that EA account or unlink it, support is the only one who can. Community Managers are not support and therefore we don't have the option of doing that here.

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