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rongyaoshike's avatar
rongyaoshike
Seasoned Newcomer
2 days ago

Request for Permanent Deletion of My EA Account and All Personal Data

Dear EA Support Team,I am writing to formally apply for the permanent deletion of my EA account, along with all personal data, game records, binding platform information and stored data associated wi...
account info
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 days ago

Please try these steps instead to start a chat:

  1. Go to https://help.ea.com/en/ea-account/
  2. Scroll to the bottom and use the 'Contact us' button
  3. Type "update EA account information" in the text box
  4. Enter battlefield 6 and the platform you're on
  5. Click on "Did this fix your issue?" and select 'No'
  6. Click on the option for chat


Let me know how it goes. Thanks!

rongyaoshike's avatar
rongyaoshike
Seasoned Newcomer
2 days ago

I followed your steps to launch live chat, but EA NextStep pops up the error "I'm sorry but something went wrong. Please check back shortly", so I cannot access chat support to apply for permanent account deletion. My EA ID is rongyaoshike linked to Steam.

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