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31fu0l5xf7m2's avatar
31fu0l5xf7m2
Seasoned Newcomer
6 months ago

Steam & EA

Hi everyone! I discovered my problem when I tried to open The Sims 4 to play, and it asked me to log in to my EA account. I did so, and then an error message appeared telling me I couldn't link this...
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
6 months ago

Hi there, 

I'm sorry to hear you're having problems linking your accounts. You can find information on these articles about unlink and linking your accounts:  Unlink your platform accounts from your EA Account & Linking your platform accounts to your EA Account.

As you mentioned you don't know the email of the account where it is linked, you might need to contact EA Help Support for further assistance: How to get help with your EA Account

Let us know if you have any further questions, 

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