The support chat is not working.
Yesterday, a tech support representative told me to contact them in 24 hours. But today, the support chat is down. It's completely unavailable. I've tried changing sections, but it didn't help. This ...
Forum Discussion
I bought 2 games, and I wanted to refund both. I refunded both, but only one was processed. The next one gave an error. i contacted live support at that time, and the person told me I didn't need to refund the two games because both games were bought at the same time under the same invoice. I received the payment for only one game, but the next one is saying "refund pending" and i would still like to refund the game, so I want to know hw i go about that
EA_Darko
Community Manager
Community ManagerIf it says refund is pending Ken2Nonchalant then this would be the case and the best thing to do is give it some time.
It can take a little loger than we would like for a refund so thank you for your patience.
Darko
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