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BOBBYONONE's avatar
BOBBYONONE
Rising Novice
5 months ago

the worst support ive been given by a company absolutely no help at all

I needed help to get my account back but evrytime i give the bot my info it keeps sending me to login which i cant do since i dont have access to the email of the account no more and i dont know the ...
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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
5 months ago

Hi BOBBYONONE​,

BOBBYONONE wrote:

i tried this five times already

Could you be a bit more specific, as I'm not sure I understand? What exactly have you tried already? Using another email to log into the site?

BOBBYONONE wrote:

i tried to provide all the information i have correctly but they kept saying some of it is incorrect

Apologies if I'm getting mixed up here. Based on this, it sounds like you have been able to reconnect with them. So you're not getting stuck in a login loop?

- EA_Lanna

BOBBYONONE's avatar
BOBBYONONE
Rising Novice
4 months ago

no i just gave up

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Sorry to hear that BOBBYONONE​. If you do want to try again, I'll do my best to help offer advice. 

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